PlayMoreGolf Status - Incident history https://playmoregolf.instatus.com PlayMoreGolf Mon, 22 Nov 2021 09:40:07 +0000 Reduced Performance Type: Incident Affected Components: Website, App, Bookings, Checkout Nov 22, 09:40:07 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>09:40:07</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Mon, 22 Nov 2021 09:40:07 +0000 https://playmoregolf.instatus.com/incident/ckwaha82t1123988omjra2luay https://playmoregolf.instatus.com/incident/ckwaha82t1123988omjra2luay Checkout Payments complete but show a strange result Type: Incident Affected Components: App Nov 15, 09:17:53 GMT+0 - Investigating - We're investigating an issue with the latest version of the app, where checkout payments complete, but you may be taken to an error screen or experience an infinite spinner. Payments are completing successfully and your points are being posted, however this may cause confusion. Until the issue is resolved we recommend making only one payment, or using the website instead. Nov 16, 11:52:15 GMT+0 - Monitoring - A fix has been deployed and is now working its way through the Android and iOS App Stores Type: Incident

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:17:53</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating an issue with the latest version of the app, where checkout payments complete, but you may be taken to an error screen or experience an infinite spinner. Payments are completing successfully and your points are being posted, however this may cause confusion. Until the issue is resolved we recommend making only one payment, or using the website instead..</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>11:52:15</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been deployed and is now working its way through the Android and iOS App Stores.</p> ]]> Mon, 15 Nov 2021 09:17:53 +0000 https://playmoregolf.instatus.com/incident/ckw0gel2a134627emzus9jhkwu https://playmoregolf.instatus.com/incident/ckw0gel2a134627emzus9jhkwu www.playmore.golf unavailable (bookings, renewals, app unaffected) Type: Incident Duration: 4 hours and 7 minutes Affected Components: Website Aug 6, 13:57:26 GMT+0 - Resolved - We just resolved the issue! Aug 6, 09:50:48 GMT+0 - Identified - We're in the process of bring services back online Type: Incident

Duration: 4 hours and 7 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>13:57:26</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>09:50:48</var> GMT+0</small><br><strong>Identified</strong> - We're in the process of bring services back online.</p> ]]> Fri, 6 Aug 2021 09:50:48 +0000 https://playmoregolf.instatus.com/incident/cks064x381957788dn70wqtyzy9 https://playmoregolf.instatus.com/incident/cks064x381957788dn70wqtyzy9 3rd party issue (Fastly CDN) Type: Incident Duration: 28 minutes Affected Components: Website, App, Bookings, Checkout Jun 8, 10:14:21 GMT+0 - Investigating - We are currently investigating this incident. Jun 8, 10:18:59 GMT+0 - Identified - An issue with the 3rd party CDN provider Fastly is causing us issues. The site may be unavailable at this time Jun 8, 10:42:10 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Duration: 28 minutes

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>10:14:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>10:18:59</var> GMT+0</small><br><strong>Identified</strong> - An issue with the 3rd party CDN provider Fastly is causing us issues. The site may be unavailable at this time.</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>10:42:10</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Tue, 8 Jun 2021 10:14:21 +0000 https://playmoregolf.instatus.com/incident/ckpnvzlp79590138zojuaqzxlp9 https://playmoregolf.instatus.com/incident/ckpnvzlp79590138zojuaqzxlp9 Platform Issue Type: Incident Affected Components: Checkout, App, Bookings Jun 1, 13:08:18 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Affected Components: , ,

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>13:08:18</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Tue, 1 Jun 2021 13:08:18 +0000 https://playmoregolf.instatus.com/incident/ckpe248ff2804369oofnggj9qrm https://playmoregolf.instatus.com/incident/ckpe248ff2804369oofnggj9qrm Intermittent Platform Issue Type: Incident Duration: 4 days and 15 minutes Affected Components: Checkout, Bookings, App May 4, 15:37:51 GMT+0 - Monitoring - We're currently monitoring a fix May 4, 16:08:18 GMT+0 - Resolved - Issue resolved. May 4, 14:32:04 GMT+0 - Identified - We've discovered an issue with a 3rd party provider which is resulted in intermittent issues with the PlayMoreGolf platform. We're working with our partner to get this resolved as soon as possible. May 4, 15:21:38 GMT+0 - Identified - We're continuing to work with the provider to find a solution. A partial fix has been applied, and more updates are in the pipeline. Type: Incident

Duration: 4 days and 15 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>15:37:51</var> GMT+0</small><br><strong>Monitoring</strong> - We're currently monitoring a fix.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>16:08:18</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved..</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>14:32:04</var> GMT+0</small><br><strong>Identified</strong> - We've discovered an issue with a 3rd party provider which is resulted in intermittent issues with the PlayMoreGolf platform. We're working with our partner to get this resolved as soon as possible..</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>15:21:38</var> GMT+0</small><br><strong>Identified</strong> - We're continuing to work with the provider to find a solution. A partial fix has been applied, and more updates are in the pipeline..</p> ]]> Tue, 4 May 2021 14:32:04 +0000 https://playmoregolf.instatus.com/incident/ckoa4t31x1469108cn0qmsg7dcg https://playmoregolf.instatus.com/incident/ckoa4t31x1469108cn0qmsg7dcg